Refund policy

Refunds

Due to the digital nature of our products, all sales are final. Once a digital file has been downloaded or accessed, we are unable to offer refunds or exchanges.

Exceptions

We want you to be completely satisfied with your purchase. If you experience a technical issue with your file — such as a corrupted download or a file that cannot be opened — please contact us within 7 days of purchase at [your email address] and we will work to resolve the issue by providing a replacement file or issuing a refund at our discretion.

Non-Refundable Situations

  • Change of mind after purchase
  • Accidental purchase (please review product descriptions carefully before buying)
  • Incompatibility with your device or software (please check file format requirements before purchasing)

Contact Us

If you have any questions about your order or our refund policy, please contact us at teresakelley396@icloud.net or through our website contact form.